Sales Growth Strategist
5 days ago
Succeed with Metrobank
Metrobank offers a supportive environment for its employees to grow and succeed in their careers.
As a Relationship Manager in our Merchant Acquiring Sales Department, you will play a critical role in managing customer relationships and developing new business opportunities.
Key Responsibilities:
- Support the development of strategic plans to drive revenue growth, sales productivity, and market share across the Merchant Acquiring business.
- Establish partnerships with key merchants to expand our acquiring business and increase MCC presence.
- Provide exceptional customer service through regular visits, outbound calls, and engagement with merchants.
- Collaborate with internal teams at MCC and the Metrobank Group to drive acquiring business growth.
- Monitor and analyze performance metrics of the merchant terminal network, utilizing daily/weekly/monthly reports to inform business decisions.
- Oversee POS product upgrades from device hardware, software, and communications perspectives.
- Contribute to strategic projects to ensure operational aspects are considered and completed within specified timeframes.
- Escalate process/service enhancements as necessary.
- Timely address concerns, issues, and requests from key contacts.
- Cross-functional coordination to provide immediate feedback to key accounts.
Requirements:
- Bachelor's degree from a reputable institution.
- Minimum 2 years of experience in sales within a financial institution or merchant acquiring business, with preference for those with technology acquisition experience.
- Proven ability to effectively coordinate with merchants.
- Ability to conduct field work in Manila and CAMANAVA areas.
- Flexibility to work on weekends and holidays.
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