Sales Growth Strategist

5 days ago


Makati City, National Capital Region, Philippines Metrobank Full time

Succeed with Metrobank

Metrobank offers a supportive environment for its employees to grow and succeed in their careers.

As a Relationship Manager in our Merchant Acquiring Sales Department, you will play a critical role in managing customer relationships and developing new business opportunities.

Key Responsibilities:

  1. Support the development of strategic plans to drive revenue growth, sales productivity, and market share across the Merchant Acquiring business.
  2. Establish partnerships with key merchants to expand our acquiring business and increase MCC presence.
  3. Provide exceptional customer service through regular visits, outbound calls, and engagement with merchants.
  4. Collaborate with internal teams at MCC and the Metrobank Group to drive acquiring business growth.
  5. Monitor and analyze performance metrics of the merchant terminal network, utilizing daily/weekly/monthly reports to inform business decisions.
  6. Oversee POS product upgrades from device hardware, software, and communications perspectives.
  7. Contribute to strategic projects to ensure operational aspects are considered and completed within specified timeframes.
  8. Escalate process/service enhancements as necessary.
  9. Timely address concerns, issues, and requests from key contacts.
  10. Cross-functional coordination to provide immediate feedback to key accounts.

Requirements:

  • Bachelor's degree from a reputable institution.
  • Minimum 2 years of experience in sales within a financial institution or merchant acquiring business, with preference for those with technology acquisition experience.
  • Proven ability to effectively coordinate with merchants.
  • Ability to conduct field work in Manila and CAMANAVA areas.
  • Flexibility to work on weekends and holidays.


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