Financial Services Training Developer

1 week ago

Quezon City, National Capital Region, Philippines LeadAdvisors Full time

About LeadAdvisors:

Welcome to LeadAdvisors.com, a digital content marketing and business process outsourcing firm. We excel in handling campaigns for brands across the United States, delivering exceptional results and driving growth for our clients.

Our expertise extends to two main areas: BPO and digital content marketing. In BPO, we handle campaigns for brands, ensuring excellent results and client growth. In digital content marketing, we specialize in content creation, technical SEO, guest blogging, media outreach, conversion rate optimization, UX design, and sales funnel strategy.

We're seeking an LMS Course Developer to join our team. As a fully remote role, you'll have the opportunity to work with a leading marketing firm expanding its capabilities to include training materials for a new call center department focused on financial sales.

The successful candidate will design and build the foundational onboarding program for our new call center team, specializing in financial services sales. This involves creating interactive, structured content on Moodle (or similar platforms) that guides new hires through essential training on sales processes, product knowledge, and industry compliance requirements.

Key Responsibilities:

  • Course Design & Development: Build a structured, engaging onboarding course on Moodle (or a similar LMS) focused on equipping call center reps with skills for inbound and outbound financial sales.
  • Organize Training Content: Develop and organize a comprehensive set of training materials, from sales techniques to CRM best practices and compliance standards, ensuring logical flow and ease of use.
  • Assessments & Knowledge Retention: Create assessments, quizzes, and feedback mechanisms to verify learning comprehension, ensuring new hires are ready to perform effectively.
  • Remote Learning Optimization: Design with remote learners in mind, ensuring all content is accessible, user-friendly, and scalable across devices and internet speeds.
  • Collaborate with Stakeholders: Work with call center managers, HR, and quality assurance teams to align training with our marketing and sales objectives in the financial industry.

Requirements:

  • LMS Expertise: Proven experience (3+ years) with Moodle or similar LMS, including content creation, customization, and using multimedia elements to enhance learning.
  • Instructional Design Skills: Strong background in instructional design for sales training, especially for remote or international teams within regulated industries.
  • Organizational Skills: Ability to structure complex content into clear, digestible modules, focused on an optimal learning path for new hires.
  • Financial Industry Knowledge: Familiarity with financial services, sales compliance, and customer relationship management processes is highly preferred.
  • Effective Communication: Strong verbal and written communication skills for cross-departmental collaboration and clear instructional content.

Preferred Qualifications:

  • Experience with analytics to measure training effectiveness and learner engagement.
  • Familiarity with call center or CRM tools relevant to sales and lead generation in the financial services sector.

Benefits:

  • Competitive, project-based compensation: $80,000 - $120,000 per year, depending on experience.
  • Chance to play a key role: Building a foundational training program for a new sales-focused call center department.

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