Technical Support Assistant

3 days ago

Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱14,400 - ₱18,000
Job Summary

This opportunity provides a unique chance for college students to gain practical experience in technical support and develop essential skills for their future careers.

You will work closely with experienced professionals, learning problem-solving techniques, communication strategies, and client engagement methods.

Responsibilities
  • Diagnose and resolve technical issues reported by clients via various channels.
  • Collaborate with senior staff to troubleshoot complex software and hardware problems.
  • Assist clients in navigating products and provide clear instructions and guidance.
  • Document and maintain detailed records of customer interactions and resolutions.
  • Participate in training sessions to enhance technical skills and product knowledge.
  • Contribute to the development of support resources, such as knowledge base articles and troubleshooting guides.
  • Develop effective communication skills to deliver technical information to both technical and non-technical clients.
Requirements
  • Pursuing a degree in Computer Science, Information Technology, or a related field.
  • A strong interest in technology and a desire to learn about software and hardware troubleshooting.
  • Effective communication skills, both written and verbal.
  • A customer-centric approach with a passion for helping others.
  • Ability to work collaboratively in a team-oriented environment.
  • Familiarity with operating systems (Windows, macOS, Linux) and basic networking concepts is a plus.

  • Project Technical Assistant

    1 week ago

    Quezon City, National Capital Region, Philippines Advanced Science and Technology Institute Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionDOST-Advanced Science and Technology Institute (DOST-ASTI) is a Research and Development Insitute (RDI) of the Department of Science and Technology (DOST) which is mandated to do R&D in ICT and electronics.The PREPARE Project is looking for driven professionals to join our team Project Technical Assistant III (Technical Writer)Role...

  • IT Technical Support

    1 week ago

    Quezon City, National Capital Region, Philippines Office Wahouse Inc. Full time $30,000 - $50,000 per year

    We're Hiring Join our team as an IT Technical SupportKey Responsibilities:Respond to user inquiries and provide technical assistance via various channels such as phone, email, or in-person.Diagnose and resolve hardware and software issues, including operating systems, applications, and peripherals.Troubleshoot network connectivity problems and assist in...

  • IT Technical Support

    7 days ago

    Quezon City, National Capital Region, Philippines Rica Ana Trading Full time $70,000 - $120,000 per year

    Read Before ApplyingPlease make sure you meet the qualifications and requirements listed below before submitting your application. Incomplete applications or those not meeting the requirements may not be considered.Job Title: IT Technical Support StaffJob Description:We are looking for a dedicated and proactive IT Technical Support Staff to join our team....

  • assistant technical superinten

    7 days ago

    Quezon City, National Capital Region, Philippines Malayan Maritime Services, Inc. Full time ₱70,000 - ₱120,000 per year

    DescriptionWe are seeking a dedicated and proactive Assistant Technical Superintendent to join our dynamic maritime team. In this role, you will support the Technical Superintendent in ensuring the efficient operation and maintenance of our fleet. Your expertise will be vital in assisting with technical issues, conducting inspections, and implementing...

  • Assistant, Technical

    2 weeks ago

    Quezon City, National Capital Region, Philippines Universal Robina Corporation Full time

    OverviewAssistant, Technical at Universal Robina Corporation (URC).ResponsibilitiesProvide administrative support to the executive team, including managing calendars, scheduling meetings, and coordinating travel arrangements.Provide technical and administrative assistance to the VP of Integrated Supply Chain in overseeing daily operations and long-term...

  • IT Technical Support

    1 week ago

    Quezon City, National Capital Region, Philippines OPTIMUM ENFORCEMENT MANUFACTURING INC. Full time $40,000 - $80,000 per year

    We are seeking a Technical Support Specialist to provide high-quality support for our clients' technical issues. The ideal candidate is a proactive problem solver with strong communication skills, capable of troubleshooting hardware, software, and network issues.What We're Looking ForBachelor's degree in Industrial IT, Information Technology (IT), or a...

  • IT Technical Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeITSpecialist Full time ₱2,500,000 - ₱4,000,000

    We are seeking an IT professional to provide technical support and resolve issues efficiently.Key QualificationsA graduate degree in IT or a related field is preferred1-3 years of experience in IT support, service desk or technical support is essentialJob ResponsibilitiesProvide prompt and effective technical assistance to team membersAssist users with...

  • IT Technical Support

    3 days ago

    Quezon City, National Capital Region, Philippines Andok's Group of Companies Full time $104,000 - $130,878 per year

    What you'll be doingRespond to and resolve technical issues and inquiries from end-users in a timely and efficient mannerDiagnose and troubleshoot hardware and software problems, implementing appropriate solutionsProvide first-line support for our office productivity tools, network systems, and other IT applicationsAssist with the installation,...

  • IT Technical Support

    1 week ago

    Quezon City, National Capital Region, Philippines CLIMBS Life and General Insurance Cooperative Full time $40,000 - $80,000 per year

    Provide Technical Support – Assist customers or internal users via phone, email, or in-person for software, hardware, network, and IT-related issues.Troubleshoot & Resolve Issues – Guide users through solutions, identify root causes, and offer workarounds or fixes.Document & Maintain Records – Log all support interactions, troubleshooting steps, and...

  • Facilities Technical Assistant

    1 week ago

    Quezon City, National Capital Region, Philippines NORDE INTERNATIONAL DISTRIBUTORS Full time ₱800,000 - ₱1,200,000 per year

    Job SummaryThe Facilities Technical Assistant provides technical support for the maintenance and repair of company-owned buildings and facilities. The role includes fieldwork (e.g., permit processing), coordination with maintenance personnel and contractors, and supporting the Property Manager in ensuring timely implementation of maintenance programs and...