Airline Operations Coordinator
2 months ago
Support Daily Operational Activities
The Airline Operations Associate will support daily operational activities, ensuring smooth and efficient airline services. This role involves coordinating with various departments to facilitate on-time departures, manage schedules, and enhance customer satisfaction.
Key Responsibilities:
- Flight Operations Support: Monitor and assist in daily flight operations, including check-in, boarding, and departures.
- Department Coordination: Coordinate with ground staff, flight crews, and other departments to ensure timely and efficient service.
- Passenger Support: Handle passenger inquiries and resolve issues related to flight changes, delays, and cancellations.
- Baggage Handling: Assist with baggage handling processes and ensure compliance with safety regulations.
- Record Keeping: Maintain accurate records of flight operations and generate reports as needed.
- Operational Improvement: Support the implementation of operational procedures and best practices.
- Team Collaboration: Collaborate with team members to enhance overall service quality and efficiency.
- Training and Development: Participate in training and development initiatives to stay updated on industry standards.
Requirements:
- Education and Experience: At least HS Graduate (old curriculum) / SHS Graduate; Minimum of 6 months of BPO Experience.
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