Airline Operations Specialist

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Job Summary:

The Airline Operations Associate will support daily operational activities, ensuring smooth and efficient airline services. This role involves coordinating with various departments to facilitate on-time departures, manage schedules, and enhance customer satisfaction.

Key Responsibilities:

  • Monitor and assist in daily flight operations, including check-in, boarding, and departures.
  • Coordinate with ground staff, flight crews, and other departments to ensure timely and efficient service.
  • Handle passenger inquiries and resolve issues related to flight changes, delays, and cancellations.
  • Assist with baggage handling processes and ensure compliance with safety regulations.
  • Maintain accurate records of flight operations and generate reports as needed.
  • Support the implementation of operational procedures and best practices.
  • Collaborate with team members to enhance overall service quality and efficiency.
  • Participate in training and development initiatives to stay updated on industry standards.

Requirements:

  • At least HS Graduate (old curriculum) / SHS Graduate
  • Minimum of 6 months of BPO Experience

Estimated Salary: $30,000 - $40,000 per year



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