Global Airline Sales Support Specialist
3 weeks ago
Global Airline Sales Support Specialist
Company Overview:About DTW Philippines OPC:
We are a leading airline company dedicated to providing exceptional travel experiences.
Salary:The estimated salary for this position is ₱1,200,000 - ₱1,500,000 per year, depending on experience and qualifications.
Job Description:Facilitating Name Changes and Schedule Adjustments
As a Global Airline Sales Support Specialist, you will be responsible for guiding agents through the process of name changes and schedule adjustments. You will work closely with our team to provide support and coordination for these tasks.
Managing Ancillary Products and Credit Card Payments
You will also be responsible for managing the booking of ancillary products in situations where the GDS is restricted. Additionally, you will efficiently process credit card payments to ensure accurate and timely transactions.
Reviewing and Granting Ad Hoc Approvals
You will review and grant ad hoc approvals for requests that fall outside standard booking conditions. This requires a deep understanding of our airline's products and services.
Providing Education and Support
You will provide comprehensive education to agents on KM processes and conditions. Your knowledge of our airline's products and services is essential in delivering high-quality support.
Overseeing Contract Compliance and Distribution
You will oversee contract compliance and ensure timely distribution of tariffs, updates, and other airline-related news to the market. This includes coordinating and communicating necessary updates to the Agents Website.
Generating Reports and Managing Event Ticketing
You will generate and manage reports related to requests, issued documents, and TSRs (Ticket Sales Reports). You will also manage event ticketing for key trade events.
Handling Group Bookings and OAL Support
You will handle group bookings by generating quotes, confirming reservations, processing payments, and issuing tickets. You will also provide OAL (Other Airline) support with KM sectors.
Required Skills and Qualifications:Education:
Possesses a completed degree in Business Administration, Tourism, or related fields.
Experience:
Brings several years of professional experience in tourism sales, ideally within an airline company.
Skills:
A deep understanding of the travel industry and aviation market. Strong technical understanding of airline operations and distribution channels. Advanced organizational skills and strong communication skills.
Benefits:We offer a competitive benefits package, including health insurance, retirement savings, and paid time off.
Others:We are a collaborative team player who is also capable of working independently. If you are highly self-motivated with a strong work ethic and well-versed in Sabre, we encourage you to apply for this exciting opportunity.
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