Chief Financial Operations Coordinator

2 days ago

Caloocan City, National Capital Region, Philippines beBeeMedical Full time ₱625,000 - ₱750,000

Job Title: Medical Accounts Receivable Specialist

Overview:

The role of a Medical Accounts Receivable Specialist plays a crucial part in the company's financial operations by managing and monitoring incoming payments to ensure accuracy in accounts receivable records.

Key Responsibilities:
  • Manage accounts receivable, including claim follow-up, denial management, and collections within Epic Resolute systems
  • Monitor aging reports and work queues to ensure timely resolution of outstanding balances
  • Investigate and resolve claim denials and underpayments, identifying root causes for corrective action
  • Process insurance follow-up through Epic workflows, ensuring proper documentation and follow-through
  • Coordinate rebilling or appeals with payers directly through Epic or payer portals as needed
  • Document all AR activities accurately and consistently in Epic, following departmental standards and compliance guidelines
  • Work payer-specific work queues to meet productivity benchmarks
  • Utilize Epic's reporting tools and dashboards to track performance metrics, identify bottlenecks, and support process improvement initiatives
  • Ensure compliance with payer guidelines, HIPAA regulations, and internal billing policies throughout AR processes
  • Collaborate with coding, billing, and patient access teams to resolve account discrepancies and ensure clean claim submission
  • Escalate unresolved issues appropriately, providing context and documentation through Epic

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