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Regional Business Development Lead

7 days ago

Manila, National Capital Region, Philippines PHILIPPINES AIRASIA, INC. Full time

**Job Description:**

As a Regional Business Development Lead, you will be responsible for driving business growth and expansion in the Philippines. With a strong background in loyalty program management and commercial acumen, you will develop and execute strategic initiatives to enhance customer loyalty and retention, while collaborating with cross-functional departments to manage partner relationships and new revenue streams.

Key Accountabilities:

  • Collaborate with key departments to define strategies and priorities tailored to the Philippine market.
  • Build and maintain strong relationships with key decision-makers at target accounts.
  • Lead sales activities and negotiations with major accounts, working closely with management to ensure alignment.
  • Ensure seamless execution of programs following contract agreements.
  • Gain deep understanding of partner business goals, KPIs, objectives, and key decision-makers.
  • Balance partner needs with business requirements while managing expectations effectively.
  • Regularly review sales performance against forecasts on a daily and monthly basis.
  • Design and implement marketing campaigns in collaboration with partners, analyze results, and use insights to drive continuous improvement in customer acquisition, development, and retention.
  • Plan, prioritize, and coordinate marketing communications and assets across various channels.
  • Refine market segments, promotions, and campaigns by evaluating conversion rates, customer retention, and campaign ROI.
  • Develop expertise in loyalty marketing and provide valuable insights and recommendations to clients.
  • Address customer concerns promptly and ensure queries are resolved to their satisfaction.
  • End-to-end management of business entity in the Philippines.

Requirements:

  • Proven experience in leadership management role, loyalty/reward program management, commercial, or related field.
  • Strong knowledge of loyalty program best practices, industry trends, and customer engagement strategies.
  • Proficiency in data analysis and interpretation, with experience using analytics tools.
  • Excellent leadership and team management skills, with ability to inspire and motivate others.
  • Exceptional negotiation, communication, and presentation skills, with ability to influence stakeholders at all levels.
  • Ability to work in fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Innovative thinking with passion for solving problems and results-oriented mindset.