Shipboard Onboarding Specialist Lead

4 days ago


Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full time
Job Summary:

The Shipboard Onboarding Specialist Lead plays a crucial role in ensuring a seamless onboarding experience for Management, Specialty, and Marine positions at RCL REGIONAL OPERATING HEADQUARTERS. This position involves providing exceptional customer service, ensuring compliance with company policies, and collaborating with various teams to achieve onboarding goals.

  1. Leads the onboarding process for Management, Specialty, and Marine positions.
  2. Collaborates with cross-functional teams to meet onboarding objectives.
  3. Ensures compliance with company policies and regulations.

Responsibilities:
As a Shipboard Onboarding Specialist Lead, you will be responsible for:

  • Leading the onboarding process for Management, Specialty, and Marine positions to ensure a high-quality experience.
  • Liaising with Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, Authorized Referral Sources, and RCM Manila teams to ensure smooth onboarding.
  • Providing back-up support to fellow Operations Specialists and guidance to Operations Representatives on visa, medical, and STCW requirements.

Education and Experience:
A Bachelor's degree in human resources, hospitality management, business administration, or a related field from an accredited college or university is preferred. Fresh graduates are welcome to apply.



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