Technical Client Support Specialist

7 days ago

Dumaguete, Central Visayas, Philippines beBeeClientSupport Full time $44,879 - $56,362

At Global Payments, we empower millions of people to move money between buyers and sellers using our cutting-edge payment solutions.

Our team helps companies, financial institutions, and cardholders grow with confidence and achieve amazing results. We're driven by our passion for success and deliver best-in-class technology and software solutions.

Job Responsibilities
  • Respond to technical customer service requests via phone, email, chat or SMS.
  • Utilize various databases to select the best processing method and explain the solution to the client.
  • Maintain accurate records of all inquiries and problems handled.
Key Skills and Qualifications
  • High School Diploma or Equivalent
  • No Relevant Experience Required, but 2+ Years is Preferred
  • Previous Customer Service Experience a Plus
What We're Looking For in This Role
  • Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
  • Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes.
  • Has little or no role in the decision-making process.

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