
Senior Operations Coordinator
2 days ago
This is an exciting opportunity to join a growing team as a project manager. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of projects from start to finish.
Key Responsibilities:
Meetings and Dossiers: Take accurate meeting notes and prepare comprehensive dossiers/one-pagers for key internal or client meetings.
Daily Agendas: Manage daily agendas by sending top-of-day emails, preparing for meetings, and setting task reminders.
Project Planning: Organize and maintain project plans in ClickUp, including tagging stakeholders, requesting missing information, prioritizing tasks, and ensuring timely execution.
Task Management: Input and assign tasks in ClickUp after client calls, ensuring all tasks are properly assigned and deadlines are realistic.
Communication: Communicate daily with account strategists or owners to review task status and adjust timelines as needed.
Progress Tracking: Track backend project progress across all clients, with deeper involvement in select accounts to ensure smooth handoffs and deliverables.
Reporting: Prepare weekly reports and enter data into internal project boards.
Cross-Functional Coordination: Coordinate with creative/copy teams as needed, including helping to update templates or create simple workflows for clients.
Action Items: Capture action items, assign them in PM tool, and ensure completion.
Scheduling: Assist with scheduling internal or client-related meetings as needed.
Ad-Hoc Tasks: Support ad-hoc tasks such as light copy drafting (following templates/style guides), data exports, dashboard updates, and vendor coordination.
Requirements:
4+ years of project management or operations experience, preferably in an agency setting.
Demonstrated history of strong organization, attention to detail, and follow-through.
2+ years using ClickUp (or similar PM tool) for project management.
Demonstrated ability to manage multiple work streams from start to finish, including cross-functional coordination.
Strong task-focused mindset with ability to self-manage and anticipate needs.
Comfort with AI tools (e.g., ChatGPT) for drafting, research, or workflow automation.
2+ years of Excel/Google Sheets experience (basic–intermediate).
Ability to work US hours.
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