Operations Coordinator

8 hours ago


San Juan, National Capital Region, Philippines beBeeOperations Full time $6,000 - $7,500
About This Role

We are seeking a highly skilled professional to drive business success in the role of Operations Coordinator. As a proactive and results-driven individual, you will play a crucial part in optimizing firm-wide operations and driving growth.

This position goes beyond administrative support; it is designed for a highly capable professional who can oversee cross-departmental initiatives, support client services, and contribute to the firm's sales and marketing efforts.

Main Responsibilities
  • Support the Operations Manager in overseeing firm-wide initiatives and workflows.
  • Route inquiries efficiently to relevant departments and monitor timely resolution.
  • Track progress on departmental initiatives and provide regular updates to leadership.
  • Assist in designing, implementing, and improving workflows for efficiency.
Key Performance Indicators
  • Monitor client communications to ensure consistency and high-quality service delivery.
  • Support the implementation of service standards and client satisfaction metrics.
  • Collaborate with leadership to identify and proactively resolve client service issues.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, Communications, or a related field.
  • Minimum 5 years of experience in operations, project coordination, or executive support.
  • Proven ability to handle cross-departmental reporting and KPI tracking.

The ideal candidate will have a passion for operations management and a strong desire to make a meaningful impact. We encourage all qualified professionals to apply.



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