Dispute Resolution Expert
2 weeks ago
Nityo Infotech is seeking a highly skilled Dispute Resolution Expert to handle disputes from member banks. The ideal candidate will be responsible for assessing each dispute promptly and taking genuine steps to resolve or clarify them using approved dispute resolution processes.
Job Description:The Dispute Resolution Expert will be responsible for receiving and handling dispute from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes in the simplest, appropriate and most effective way using approved dispute resolution processes.
Key Responsibilities:- Receives and handles dispute from member banks.
- Assesses each dispute promptly.
- Takes genuine steps to resolve or clarify disputes in the simplest, appropriate and most effective way using approved dispute resolution processes.
The successful candidate will have a degree in Business, Information Technology or a related discipline and preferably have experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement.
Requirements:- Must be a graduate of any Business, Information Technology course or any related discipline.
- Preferably with experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement.
- 1 year experience in a bank's e-Banking or ATM Center Operations.
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