Senior Process Efficiency Manager

1 day ago


Cebu City, Central Visayas, Philippines beBeeEfficiency Full time ₱900,000 - ₱1,200,000
Join a forward-thinking organization as a Senior Process Executive-CDM/PV. This role offers the opportunity to make a significant impact on business efficiency and growth.The ideal candidate will have a proven track record of managing and optimizing processes related to Avaya Voice Portal/IR, with a strong technical skillset and excellent analytical and problem-solving abilities.Key Responsibilities:
  • Process Management: Develop and implement strategies to streamline workflows, reduce costs, and improve operational efficiency.
  • Technical Support: Provide expert guidance on Avaya Voice Portal/IR, ensuring seamless integration with cross-functional teams.
  • Data Analysis: Analyze trends and areas for enhancement, identifying opportunities for process improvements.
  • Team Development: Train team members to enhance their technical skills, fostering a culture of continuous learning and improvement.
Requirements:
  • Technical Expertise: Strong technical skills in Avaya Voice Portal/IR, with a minimum of 3 years of experience.
  • R&D Experience: Experience in R&D and PV Case Processing is highly advantageous.
  • Analytical Skills: Excellent analytical and problem-solving skills, with the ability to identify trends and areas for enhancement.
  • Communication Skills: Effective communication and collaboration skills, with the ability to work in a hybrid environment.
Benefits:

This role offers a unique opportunity to contribute to the growth and success of the organization, while developing your skills and expertise in a dynamic and challenging environment.

Qualifications:
  • Certifications: Avaya Certified Implementation Specialist
  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Job Function: Business Development and Sales
  • Industries: IT Services, IT Consulting, Business Consulting and Services


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