Senior Operations Manager

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Job Responsibilities: Plan, monitor, and manage the daily activities and operations of the revenue departments (recruitment, sourcing, and staff leasing) in Cebu and all P&L-impacting activities by gathering, analyzing, interpreting, and achieving KPI targets and performance of each team. Work closely with the Cebu and US department managers/leaders to...

Job OverviewThe 2025 Delivery Operations Manager role is responsible for overseeing the daily operations of a team, ensuring smooth delivery and exceptional customer experience.This senior-level position requires a strong leadership background, with experience in call center management, sales, and revenue growth.Responsibilities:Analyze client service level...

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OverviewAssistant Manager-Partner Operations-OperationsResponsibilitiesManage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies.Support client's strategy by driving service excellence through effective management of an inbound customer contact centre team, across multiple brands...

The Order Management Manager is responsible for running the day-to-day operations of assigned business units, ensuring smooth operation within KPIs. This role finds ways to make the company more productive and cost-effective by providing effective methods in its business operations.

Senior Healthcare Operations ManagerLocation: Cebu (Onsite)Work Schedule: 100% Onsite, Graveyard Shift, and Shifting ScheduleSalary: 170,000 - 180,000php Key Responsibilities:Lead and manage healthcare operations teams to ensure service excellence and optimal operational performance.Oversee and mentor Operations Managers, providing guidance, support, and...

Senior Customer Service Operations LeadWe are seeking an experienced Senior Customer Service Operations Lead to oversee the daily operations of our call center, ensuring exceptional customer service delivery. The ideal candidate will possess strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.Main...

Financial Leadership PositionWe are seeking a highly experienced accounting professional to lead our financial operations. This role will involve overseeing the daily accounting activities, preparing timely financial reports, and enhancing existing accounting processes to improve efficiency.Key ResponsibilitiesManage all aspects of accounting operations...

GENERAL MANAGER OF OPERATIONSThe General Manager of Operations is a senior executive role accountable for the effective management and strategic leadership of three critical divisions.Operations – overseeing bakery production, supply chain, and plant efficiencyFinance– managing budgeting, forecasting, compliance, and fiscal healthSales, Marketing &...