Healthcare Data Coordinator

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeSpecialist Full time $40,000 - $60,000
Key Job Responsibilities

The Legal Intake Specialist plays a pivotal role in the healthcare medical records retrieval process.

This position ensures that every request is accurate, complete, and optimized for downstream success.

Responsibilities Include:
  1. Provider Research & Identification:
  • Identify all relevant healthcare providers involved in a client's treatment beyond the main facility listed by the law firm.
  • Research and locate billing providers and related entities using tools such as Chartswap, historical request data, and direct provider outreach.
  • Accurately input all identified providers into the admin application.
Request Creation & Quality Control:
  • Review incoming ROIs (Release of Information forms), correcting incomplete or inaccurate submissions.
  • Prepare accurate base forms before generating submission packets.
  • Conduct comprehensive quality assurance checks on each ROI packet, verifying inclusion of all required details.
Request Assignment:
  • Assign requests to the appropriate records team members based on workload balance and utilization metrics.
Handling Special Cases:
  • Identify and escalate special provider requirements to the assigned Client Success Manager (CSM).
  • Resolve missing, unclear, or conflicting information by liaising with the law firm's case manager.
Requirements:
  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail: Exceptional accuracy even small mistakes can cause delays of several months.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills, with a proactive problem-solving mindset.

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