Operational Support Specialist

1 day ago

Calamba, Calabarzon, Philippines beBeeCoordinator Full time ₱4,000 - ₱6,000
Job Description

We are seeking a dedicated and detail-oriented individual to support the HR function by assisting with various people operations activities and ensuring the smooth execution of HR processes.

  • Work closely with the People team to deliver an empathic and customer service-focused experience for employees.

The ideal candidate will have a passion for HR and People Experience, excellent organizational skills, and a strong customer service orientation.

Key Responsibilities
  • Provide support to employee questions and inquiries, delivering high-level customer service and contributing to the innovation and advancement of our People Operations backbone.
  • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
  • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
Requirements and Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3-5 years of experience in HR administration or a similar role.
  • Knowledge of Australian employment laws and regulations.
  • Strong attention to detail and excellent organisational skills.
  • Proficiency in Google Suite and HRIS software; experience with Rippling or similar HRIS platforms is preferred.
Benefits

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

Employee Relations
  • Serve as a point of contact for employee inquiries regarding People policies, procedures, and benefits.
  • Assist with employee relations documentation, including disciplinary actions, and performance management processes.

This role will be working remotely and on a fixed-term contract.

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