Distributor Engagement Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱6,000,000 - ₱8,500,000
Job Overview

This role involves delivering exceptional customer experiences by responding to phone or email inquiries. Key responsibilities include answering and resolving customer queries, processing sales orders, and addressing all customer concerns.

About the Role

We are seeking a dedicated professional who can build strong relationships with distributors and provide top-notch service. The ideal candidate will possess excellent communication skills, a proactive attitude, and a passion for delivering results-oriented solutions.

  • Provide exceptional customer service by interacting with customers, answering their inquiries, and effectively resolving any complaints.
  • Process and enter orders, maintaining accurate records and providing timely status updates.
  • Quote pricing and provide basic technical support to customers.
Key Responsibilities

The successful candidate will be responsible for:

  • Maintaining departmental processes in accordance with industry best practices.
  • Participating in training programs to enhance skills and stay up-to-date with industry developments.
  • Performing other duties as assigned by management.
Candidate Profile

The ideal candidate will be a highly motivated and organized individual who is passionate about building strong relationships with customers. They will be an excellent communicator with a proven track record of delivering exceptional service.

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