Customer Engagement Specialist
2 days ago
We're revolutionizing the way we interact with clients.
A bold strategy and cutting-edge technology drive remarkable results.
About the Role
You'll serve as a welcoming voice, guiding clients from their first call to a formal consultation with our legal experts.
Key Responsibilities:
- Create Exceptional First Impressions: Represent us with warmth and professionalism.
- Handle High-Volume Calls with Precision: Manage a large volume of inbound calls, answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
- Own the Client Journey: Partner with internal teams to coordinate appointment setting and follow-up.
If you're organized, empathetic, and passionate about making a difference, this role is more than just a job—it's an opportunity to be part of something groundbreaking.
This remote position requires proven sales experience in a call center environment, exceptional English communication skills, and a reliable laptop or PC, high-quality headset, and high-speed internet.
Benefits:
- Competitive Salary (Based on Experience)
- Enjoy a permanent work-from-home setup
- Opportunities for growth and career advancement
- A collaborative and inclusive work environment that values innovation.
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