
Business Development Manager
18 hours ago
Be the spark that ignites your career with a world-class employer.
About the Role- You'll lead the development of sales proposals and presentations used in pursuit of new business opportunities.
- Working closely with our Sales Team, you'll analyze requests for proposals (RFPs), contribute to bid strategy and win themes, develop proposal plans and outlines, and complete proposals with special attention to thoroughness, accuracy, quality, and layout.
A Typical Day
- Coordinate the work of an integrated pursuit team to meet all schedules and deadlines.
- Assess the solicitation, resource requirements, and other proposal elements to determine proposal resource needs and schedules for the specific assigned opportunity.
- Maintain close working relationships with Sales, Subject Matter Experts (SMEs), and other stakeholders to generate proposals and presentations, including document preparation, team coordination, writing, editing, proofreading, compliance, overall quality control, and deadline adherence.
- Help define win strategies, themes, discriminators, key messages, and other pertinent proposal content.
- Manage and communicate the proposal development and production schedules, keeping the team and management informed of changes as they occur.
- Lead all aspects of proposal phases, including Kickoff meetings, internal proposal team meetings, and reviews.
- Develop and follow procedures to ensure proposals conform to client requirements and adhere to industry standards.
- 3-5 years of experience leading the proposal response process, preferably in Business Process Outsourcing (BPO).
- Experience collaborating with, coordinating, and leading remote teams.
- Excellent verbal and written communication, research, and time management skills.
- Strong industry knowledge – a deep understanding of the contact center world.
- Strong proficiency in Microsoft Office applications.
- Experience with project management tools is a plus but not required.
- We're looking for someone with a caring and supportive nature who can shine through as they help customers succeed.
- You'll report to the Director of Pursuits Management and directly influence our success in driving new business and acquiring new logos.
- We're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- We aim to reflect the communities we serve by delivering amazing service and technology, while also being human-centric.
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