Scheduling and Operations Manager

3 days ago

Manila, National Capital Region, Philippines beBeeCare Full time $55,000 - $75,000

Job Title: Scheduling & Care Coordination Specialist

We are seeking a highly organized and detail-oriented specialist to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative tasks. The ideal candidate will possess excellent communication skills, be able to work independently and as part of a team, and demonstrate a strong ability to multitask.

Key Responsibilities:

  • Scheduling Management
    • Develop and maintain accurate schedules for clinicians and clients.
    • Ensure appropriate client-to-clinician ratios.
    • Serve as the primary point of contact for scheduling inquiries.
  • Assessments Coordination
    • Schedule assessments and reassessments in a timely manner.
  • Care Coordination
    • Coordinate care across multiple disciplines.
    • Arrange substitute clinicians when needed.
  • Client & Staff Communication
    • Respond to incoming calls and inquiries with professionalism.
    • Maintain consistent communication with families and staff.
  • Record & Document Management
    • Maintain and audit client records for accuracy.
    • Ensure timely documentation and updates.
  • Reception Oversight
    • Oversee receptionist functions, including managing calls and scheduling appointments.
  • Front-End Billing & Authorization Management
    • Verify insurance benefits and monitor ongoing eligibility.
    • Track changes in coverage and authorization status.
    • Manage patient record reviews and collect client payments.

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