Service Delivery Lead

19 hours ago


Batangas, Calabarzon, Philippines beBeeCustomer Full time $120,000 - $180,000
Job Description

We are seeking an experienced Service Delivery Lead to oversee the management of our customer support team.

Key Responsibilities:
  • Manage and develop a team of 10-12 customer support engineers to ensure exceptional service delivery.
  • Maintain high standards of support quality and adherence to service level agreements (SLAs).
  • Provide individualized career development opportunities for team members to enhance their skills and growth.
  • Collaborate with cross-functional teams to deliver seamless customer experiences.
Requirements:
  • Proven experience in managing technical teams or roles.
  • Strong leadership and management skills, with a focus on employee development.
  • Able to drive customer satisfaction and retention through efficient support processes.
  • Ability to manage multiple initiatives simultaneously in a dynamic work environment.

Benefits: Our organization offers a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.


  • Delivery Lead

    18 hours ago


    Batangas, Calabarzon, Philippines beBeeDelivery Full time ₱500,000 - ₱1,000,000

    Deliver Success with Our TeamAre you a skilled leader looking to drive projects to success? Do you have experience in agile software development and delivery frameworks? We're seeking a talented individual to join our team as a Delivery Lead.Key Responsibilities:Develop and oversee project plans, ensuring timely delivery and client satisfaction.Collaborate...


  • Batangas, Calabarzon, Philippines beBeeclinical Full time ₱1,500,000 - ₱2,500,000

    Clinical Operations Specialist RoleWe are seeking a highly skilled Clinical Operations Specialist to join our team. In this role, you will serve as the key clinical operations representative for enterprise clients in assigned regions.Your primary focus will be on ensuring exceptional delivery of clinical services across onsite and virtual channels. You will...


  • Batangas, Calabarzon, Philippines beBeedelivery Full time ₱600,000 - ₱1,000,000

    We are seeking an experienced Project Delivery Manager to join our team. This role will involve leading project management from start to finish, overseeing entire life cycles of system implementation projects using both waterfall and agile methods.About the RoleLead project management from start to finish, ensuring successful delivery of complex...


  • Batangas, Calabarzon, Philippines beBeeManager Full time ₱1,500,000 - ₱2,000,000

    We are currently seeking a seasoned Portfolio Manager to oversee a portfolio of small and medium-sized enterprise clients. The ideal candidate will have a passion for delivering accounting and tax services, as well as experience in leading a team of junior and senior accountants.ResponsibilitiesDeliver comprehensive accounting and tax services to a diverse...


  • Batangas, Calabarzon, Philippines beBeeCoordination Full time A$18,000 - A$24,000

    Job DescriptionWe are seeking a highly organized and proactive Furniture Delivery Coordinator to assist with the day-to-day management of furniture deliveries. The ideal candidate will be customer-focused, comfortable working with spreadsheets, order tracking, and e-commerce systems.Key Responsibilities:Sending order confirmation emails to customers...


  • Batangas, Calabarzon, Philippines beBeecustomer Full time $32,000 - $52,000

    Customer Service RepresentativeWe are seeking an experienced customer service representative to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers via phone, email, and live chat.Your primary objective will be to address customer inquiries in a timely and professional manner,...


  • Batangas, Calabarzon, Philippines beBeeExecution Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled Campaign Execution Specialist to join our team. In this role, you will be responsible for the operational delivery of multiple client campaigns, ensuring seamless execution, exceptional quality, and transparent performance visibility.Key Responsibilities:Multi-Channel Campaign Management: Monitor, analyze, and optimize...


  • Batangas, Calabarzon, Philippines beBeeEmpower Full time $18,000 - $25,000

    Customer Service SpecialistWe are passionate about empowering individuals and organizations to achieve their full potential.Key Responsibilities:Deliver exceptional customer experiences by addressing inquiries, resolving complaints, and guiding customers through solutions.Maintain a thorough understanding of products and services to effectively assist...


  • Batangas, Calabarzon, Philippines beBeeCustomerSupport Full time $18,000 - $24,000

    Job OverviewThis role is responsible for delivering top-tier support to users, handling inquiries, and resolving issues. The successful candidate will embody our values of innovation, empathy, and excellence.Main Responsibilities:Respond to customer queries via email, chat, or phone within agreed service level agreements.Diagnose and resolve product usage...


  • Batangas, Calabarzon, Philippines beBeeDigital Full time $70,000 - $90,000

    Operations Manager Role OverviewWe are seeking an experienced Operations Manager to lead our team in delivering high-quality digital solutions. The ideal candidate will have a strong background in managing delivery, quality assurance, and design.This is a hands-on role that requires the ability to analyze team performance, identify areas for improvement, and...