Tech-Savvy Customer Service Agent

22 hours ago


Las Piñas, National Capital Region, Philippines beBeeSupport Full time ₱280,000 - ₱450,000
Customer Support Representative Job Description

TalentPop is seeking an individual to provide exceptional support to customers via chat, email, or phone.

The ideal candidate will have excellent communication skills and be able to work independently, handling multiple conversations at once.

Key Responsibilities:
  • Respond to customer inquiries in a professional and friendly manner
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience

What We Offer:
  • Competitive compensation with annual performance-based increases
  • Comprehensive health insurance or stipend for well-being
  • Fully remote setup - work from anywhere you're comfortable
  • Opportunities to grow with us as we scale

Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns


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