Customer Service Expert for Dutch Clients
3 days ago
We are seeking a highly skilled and customer-focused professional to join our team as a Dutch-Speaking Customer Service Agent.
Key Responsibilities:- Providing exceptional service across phone, email, live chat, and social media channels
- Resolving customer queries with speed, care, and consistency
- Supporting back-office operations including order updates, supplier coordination, and administrative tasks
- Collaborating with team members via Slack and shared platforms to achieve quality, compliance, and performance goals
- Fluency in Dutch and English, both spoken and written
- Excellent communication and interpersonal skills
- Tech-confidence and willingness to learn; Zendesk experience is an advantage
- Previous experience in customer service or contact centers preferred
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Competitive salary and benefits package
This opportunity allows you to make a meaningful contribution to the success of our clients.
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