Healthcare Intake Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeIntake Full time $45,000 - $68,000
Medical Virtual Assistant / Intake Coordinator

The Medical Virtual Assistant plays a critical role in patient intake, administrative support and healthcare coordination. As a key member of our team, you will be responsible for ensuring a seamless intake process while managing patient information, scheduling and communication.

This position requires strong organizational and multitasking skills, as well as the ability to handle sensitive patient information with discretion and professionalism.

We are seeking an experienced Medical Virtual Assistant who is familiar with Electronic Health Record (EHR) systems, such as Epic, Cerner or eClinicalWorks, and has knowledge of medical terminology and insurance processes.

Key Responsibilities:
  • Patient Intake Management: Collect and verify patient demographic and insurance information.
  • Appointment Scheduling: Coordinate and schedule patient appointments with healthcare providers.
  • Medical Record Handling: Ensure accurate data entry and management of patient records.
  • Insurance Verification: Assist in checking coverage and eligibility for medical procedures.
  • Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy.
  • Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations.
  • Coordination with Healthcare Providers: Facilitate communication between patients, providers and insurance representatives.
  • HIPAA Compliance: Maintain confidentiality and ensure adherence to healthcare privacy regulations.
  • Administrative Support: Assist with medical billing, claims processing and other administrative duties as needed.
Qualifications & Skills:
  • Experience in medical administrative support or patient intake coordination.
  • Familiarity with EHR systems.
  • Knowledge of medical terminology and insurance processes.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive patient information with discretion and professionalism.
  • Proficiency in Microsoft Office Suite and healthcare scheduling software.

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