
Gluten-Free Outreach Associate
24 hours ago
Job Opportunity: Campus Outreach Specialist
This position involves establishing connections with dining professionals across U.S. colleges and universities to schedule video interviews and gather vital information about gluten-free accommodations.
Key Responsibilities:
- Contact Identification and Research
- Identify suitable contacts at target universities, including: campus dietitians, nutritionists, dining services directors, managers, student wellness coordinators, and disability services staff.
- Contact Verification and Database Updates
- Prioritizing Outreach Based on University Rankings
- Professional Phone Calls and Personalized Email Outreach
- Consistent Follow-up on Initial Outreach Attempts
- Handling Objections and Redirecting Conversations
- Maintaining Professional Communication Representing the CeliacU Mission
- Scheduling Video Interviews
- Coordinating Across Time Zones and University Schedules
- Providing Interview Confirmations and Reminders
- Offering Interview Questions in Advance
- Rescheduling Interviews as Needed
- Tracking Outreach Efforts and Metrics
- Updating Contact Information, Interview Status, and Detailed Notes
- Monitoring Outreach Progress and Conversion Rates
Target Objectives:
- Contact and Secure Interviews with Top 100 U.S. Colleges and Universities
- Expand Outreach to Next 250 Institutions (Public and Private)
- Achieve Outreach to 1,000 Universities by Year-End
Essential Skills and Qualifications:
- Excellent Verbal and Written English Communication
- Professional Phone Presence and Confidence in Cold Calling
- Ability to Build Rapport with University Staff
- Strong Email Writing Skills with Attention to Detail
Preferred Qualifications:
- Personal Experience with Celiac Disease or Gluten Allergies
- Previous Experience in B2B Outreach, Sales, or Customer Service
- Familiarity with Higher Education Institutions
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