Support Services Professional

2 days ago


Mandaue City, Central Visayas, Philippines beBeeGeneralist Full time $60,000 - $90,000
Job Description:

We are seeking a skilled HR Operations Generalist to support our global team by delivering exceptional support to employees.

This role involves managing employee requests, resolving issues with accuracy and discretion, and driving proactive problem-solving and process improvements.

  • Manage and resolve a wide range of employee requests with accuracy, discretion, and care.
  • Drive proactive problem-solving and lead process improvements to streamline and enhance our support model.
  • Assist in reviewing and updating HR policies to align with operational needs.

This role requires a solid understanding of US Human Resources processes, including onboarding/offboarding, employee data management, benefits administration, and compliance. Experience working with HRIS platforms and ticketing/case management systems is essential, as well as excellent communication and interpersonal skills.

Requirements:
  • 5+ years Human Resources experience, with 3+ years of direct experience in HR delivery or shared services in the US regions.
  • Solid understanding of US Human Resources processes, including onboarding/offboarding, employee data management, benefits administration, and compliance.
  • Proven track record in ticketing, mailbox logic, and workflow oversight using HRIS platforms and ticketing/case management systems.

We believe in the power of diversity and inclusion. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about delivering exceptional support and making a meaningful impact, join us.



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