Technical Solution Expert

4 days ago


Cebu City, Central Visayas, Philippines Avepoint Full time
Job Summary:
AvePoint is seeking a Technical Solution Expert to join our Customer Success Team. As a Technical Solution Expert, you will serve as a strategic technical resource to our customers, working closely with the Customer Success Team to assist in adoption, enablement, configurations, technical recommendations, and utilization advice.

About AvePoint:
AvePoint is the global leader in data security, governance, and resilience. We are committed to investing in our people and fostering a culture where you are empowered to craft your career, make an impact, and own your future.

Key Responsibilities:
The Technical Solution Expert will be responsible for:
  • Providing technical guidance and support to customers on Microsoft SharePoint and AvePoint solutions
  • Assisting customers with configuration, deployment, and troubleshooting of AvePoint solutions
  • Working closely with the Customer Success Team to develop and implement customer success plans
  • Providing regular updates and progress reports to management
  • Maintaining a deep understanding of Microsoft SharePoint and AvePoint solutions and their applications

Requirements:
To be successful in this role, you will need:
  • A Bachelor's degree in Computer Science or related field
  • 2+ years of experience in a technical field, preferably in Microsoft SharePoint and AvePoint solutions
  • Excellent communication, problem-solving, and analytical skills
  • Able to work independently and as part of a team
  • Strong attention to detail and organizational skills

Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about Microsoft SharePoint and AvePoint solutions, we encourage you to apply for this exciting opportunity.

About Us:
AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and are at the core of how we hire, communicate, and collaborate to deliver value and excellence.

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