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Technical Assistance Expert

1 week ago

Cebu City, Central Visayas, Philippines XtendOps Philippines Full time

XtendOps Philippines is seeking a Technical Assistance Expert to provide technical support to our clients. The key responsibilities of this role include:

Primary Responsibilities:
  • Resolving technical issues via live chat, email, and phone
  • Collaborating with internal teams to troubleshoot complex issues
  • Documenting technical resolutions for future reference

The ideal candidate will possess strong analytical skills, a customer-centric approach, and the ability to work effectively in a dynamic environment.