
Patient Financial Liaison
1 week ago
We are looking for a highly skilled Patient Financial Liaison to facilitate seamless financial interactions with patients. This role is crucial in ensuring patients are well-informed about their financial responsibilities prior to appointments, and all financial communications are accurately documented in our electronic health record system.
Key Responsibilities- Proactively reach out to patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Accurately document all patient interactions, financial discussions, and related information in the electronic health record system.
- Collaborate closely with intake, clinical, and billing teams to ensure accurate information flow.
- Elevate complex patient or insurance issues for resolution.
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Able to manage sensitive patient information with integrity.
- Comfortable using billing software, electronic health record systems, and Microsoft Office Suite.
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