Dental Service Manager

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCoordinator Full time ₱400,000 - ₱600,000
Job Description

The Treatment Coordinator plays a pivotal role in ensuring seamless patient care and coordination.

This position requires exceptional organizational skills, clear communication, and a patient-focused approach to manage treatment plans and provide administrative support.

Key Responsibilities:
  • Schedule and coordinate treatment appointments and follow-up visits, optimizing the use of resources.
  • Clearly communicate treatment details to patients, addressing any questions or concerns.
Patient Communication:
  • Serve as the main point of contact for patients regarding their treatment plans and procedures.
  • Provide patients with pre-treatment and post-treatment instructions, ensuring they understand and follow guidelines.
  • Address patient inquiries and concerns promptly and professionally through phone, email, or chat.
Appointment Management:
  • Manage and update patient appointment schedules, ensuring timely and efficient treatment progression.
  • Confirm appointments and assist with rescheduling or cancellations as needed.
  • Coordinate with dental professionals to ensure smooth workflow and availability
Electronic Records Management:
  • Maintain and update electronic patient records, treatment plans, and administrative documents using software or electronic health record systems.
  • Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
Insurance and Financial Coordination:
  • Verify patient insurance coverage, benefits, and pre-authorizations for treatments.
  • Assist patients with understanding their financial obligations
  • Work with departments to ensure accurate and timely processing of claims and payments.

Maintain professionalism and empathy in all patient interactions, demonstrating excellent communication skills and a patient-centric approach.

Collaborate with staff and management to ensure seamless workflow and exceptional patient care.

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