People Operations Coordinator Role

2 days ago

Davao City, Davao, Philippines beBeeCoordinating Full time $60,000 - $80,000
Job Description

We are seeking a detail-oriented and dedicated professional to join our team as a People Operations Coordinator. The ideal candidate will have a passion for HR and People Experience, excellent organizational skills, and a strong customer service orientation.

Key Responsibilities:
  • Deliver an empathic and customer-focused experience for everyone in the organization.
  • Support employee questions and inquiries with high-level customer service.
HR Administration:
  • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
  • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
  • Manage employee data in the HRIS while ensuring data accuracy and integrity.
Systems, Automation & Reporting:
  • Implement rigorous QA processes for all data entry tasks.
  • Develop automation of HR processes to eliminate manual repetitive tasks.
  • Ensure accurate and up-to-date information in Confluence spaces and Google drives.
  • Keep track of HR initiatives and report accordingly.
Employee Relations:
  • Triage Zendesk tickets within 24 hours.
  • Serve as a point of contact for employee inquiries regarding policies, procedures, and benefits.
  • Assist with employee relations documentation, including disciplinary actions, and performance management processes.
What We Offer:

A competitive industry salary and comprehensive benefits package. A commitment to a people-first culture reflected in various departments, including Total Rewards, Wellness, HR, and Diversity. An inclusive environment and positive impact on the community. Encouragement of internal mobility and professional growth at all stages of an employee's career.

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