Dedicated Sales Team Support Professional

3 hours ago

San Fernando, Central Luzon, Philippines beBeeSpecialist Full time A$1,500 - A$2,000
Customer Support Specialist

The role of the Customer Support Specialist is to act as the backbone of our sales team. This position requires a proactive, organised and digitally savvy individual who can work closely with the sales director and wider sales team to ensure operations run smoothly.

Key responsibilities include:

  • Managing customer data, interactions and deal progress within our CRM system
  • Coordinating schedules, sending reminders and preparing for meetings
  • Drafting and sending professional digital communications to clients and partner agencies
  • Tracking and following up on leads, documentation and application progress

Qualifications:

  • Strong working knowledge of Salesforce CRM, including lead management, opportunity tracking and activity logging
  • Technical capability in email automation, calendar platforms and communication systems
  • Exceptional organisational and time management skills
  • Excellent written communication and grammar skills
  • High level of accuracy in record-keeping and data entry
  • Friendly and solution-oriented approach to engaging with customers and agency partners
  • Ability to anticipate and resolve administrative or scheduling issues

Benefits include:

  • A remote working environment with flexible hours
  • The opportunity to work with a reputable client in the fintech industry
  • Professional development and training opportunities

This is an exciting opportunity for an experienced customer support specialist to join our team and make a real difference in the lives of our clients.

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