Dedicated Customer Support Specialist

7 hours ago

San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱5,000 - ₱7,000
Customer Service Representative Position

We are seeking a skilled and dedicated Customer Service Representative to join our team.

Key Responsibilities
  • Manage a high volume of customer interactions via phone, email, and online chat, providing timely and effective resolutions to their queries and issues.
  • Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives to meet their expectations.
  • Seize opportunities to upsell products or services when possible.
  • Foster sustainable relationships with customers by delivering exceptional service and exceeding their expectations.
  • Stay up-to-date with industry trends and developments to maintain best-in-class service standards.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in customer-facing roles, preferably in a similar environment.
  • A High School Diploma or equivalent qualification.
Benefits

This is an exciting opportunity for the right candidate to grow their career in a dynamic and supportive environment. Benefits include:

  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work culture.
  • An occasional chance to work flexible hours, including evenings and weekends.

Please note that this is a short-term contract position, and we prioritize candidates who can start immediately.

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