Outbound Sales Professional

2 days ago

San Fernando, Central Luzon, Philippines beBeeCommunication Full time ₱200,000 - ₱300,000
OUTBOUND SALES PROFESSIONAL

As a Professional Outbound Sales Representative, you will be responsible for connecting with prospective customers, promoting and upselling products and services, and delivering exceptional customer experiences.

In this role, you'll operate in a professional office environment, using a computer and telephone headset. You will be required to sit/stand for long periods while performing tasks and occasionally move about the office to accomplish objectives.

The ideal candidate for this position is a highly motivated and dedicated individual who possesses excellent verbal and written communication skills, ability to type 20+ words per minute, and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

RESPONSIBILITIES:
  • Make outbound calls to potential clients and receive inbound calls from existing ones in a professional and courteous manner
  • Educate customers on available products and services, identifying opportunities for upsell
  • Understand customer needs and recommend tailored solutions to meet their requirements
  • Manage accounts and process orders accurately using internal systems
  • Research and resolve customer issues, coordinating with other departments as needed
  • Adhere to company scripts, policies, and procedures to ensure consistency and compliance
  • Keep accurate records and safeguard customer information
  • Escalate complex issues to supervisors or relevant teams as necessary
  • Stay up-to-date with training, updates, and system changes
  • Meet attendance, punctuality, and performance expectations
QUALIFICATIONS:
  • Must be at least 18 years old
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to type 20+ words per minute
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Dependable and punctual with a strong work ethic
  • Strong problem-solving and conflict resolution skills
  • Customer-focused, empathetic, and solution-oriented
  • Ability to multitask and manage time effectively
  • Comfortable working in a fast-paced, evolving environment
  • Team player with strong interpersonal skills
BENEFITS:
  • HMO coverage plus a dependent
  • Rank & File: ₱100,000 coverage
  • Supervisors/Managers: ₱120,000 coverage
  • Dental coverage
  • Free meal during training
  • Career growth and learning

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