Service Delivery Expert

3 days ago


Quezon City, National Capital Region, Philippines Cognizant Full time

About the Role

We are seeking a highly skilled Service Delivery Expert to join our team. As a Service Delivery Expert, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions. You will work closely with team members to improve service processes and customer experience.

Key Responsibilities

  • Handle customer inquiries and provide accurate information.
  • Resolve customer issues promptly and effectively.
  • Document customer interactions and transactions in the system.
  • Collaborate with team members to improve service processes and customer experience.
  • Utilize technical skills to troubleshoot and resolve customer service issues.


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