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Operations Excellence Director

1 week ago

Manila, National Capital Region, Philippines Michael Page Full time

About Our Client

Multinational logistics companies like ours require professionals who can drive operational excellence.

Key Responsibilities

  • Manage daily operations to achieve service excellence, quality, productivity, and revenue growth.
  • Handle escalated customer complaints in a professional manner.
  • Coordinate information flow between departments to ensure seamless collaboration.
  • Support various departments with process improvements to enhance overall efficiency.

The Successful Applicant

A strong track record in back office work and excellent communication skills are essential. The candidate should possess basic knowledge of MS Office, strong interpersonal and people management abilities, good presentation skills, and excellent analytical, organizational, and project management skills.

Why Choose Us

As a member of our team, you will have the opportunity to develop others and grow your career in a results-focused environment.