Front Desk Manager

1 day ago


Paranaque City, Calabarzon, Philippines EM Grand Spa Full time
Job Description:

We are seeking a highly skilled Front Desk Manager to supervise the day-to-day operations of our front desks and reception areas at EM Grand Spa. This is a unique opportunity to lead a team, develop operational processes, and drive customer satisfaction.

About the Role:
  • Supervise staff and train them to deliver exceptional customer service
  • Manage budgets and prepare reports to track performance
  • Address customer complaints and queries in a professional manner
Key Responsibilities:
  1. Oversee the front desk operation, ensuring seamless customer experiences
  2. Develop and implement procedures to improve efficiency and productivity
  3. Maintain accurate records and reports to inform management decisions
Requirements:
  • Proven experience in managing front desk operations
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
What We Offer:
  • A competitive salary of $65,000 - $80,000 per year, depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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