Customer Support Specialist

1 week ago


Quezon City, National Capital Region, Philippines Neksjob Full time

We are seeking a highly skilled Customer Support Specialist to join our team at Neksjob in Quezon City. This role involves handling customer inquiries and resolving issues in a timely and efficient manner.

Company Overview

Neksjob is a dynamic company that values innovation and teamwork. We offer a competitive salary and opportunities for growth and development.

Salary and Benefits

The estimated monthly salary for this position is 28,000 pesos. Additionally, we offer paid training from day one and a fun team environment where we work hard to build trust every single day.

Job Description

As a Customer Support Specialist, your primary responsibilities will include:

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

Requirements

To be successful in this role, you must have:

  • At least a High School Graduate
  • A minimum of 6 months Sales Customer Service Experience
  • The ability to work on site

Why Choose Us?

We offer a range of benefits that make us an attractive employer, including:

  • Competitive Salary Offer
  • Paid training from day one
  • A leadership team that hears your voice and encourages collaboration
  • A fun team environment where we work hard to build trust every single day


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