Strategic Player Retention Specialist

1 day ago

Calamba, Calabarzon, Philippines beBeeRetention Full time ₱21,600 - ₱27,600
Player Engagement Manager Opportunity

We are seeking an experienced and motivated Player Engagement Manager to join our team. This is a great opportunity to grow within a dynamic remote-first company where your insights and creativity directly impact business success.

About the Position:

The successful candidate will have 2-3 years of hands-on experience in the iGaming industry and will be responsible for shaping player engagement through strategic retention campaigns, personalized communications, and loyalty initiatives.

Key Responsibilities:
  • Develop and execute pre-launch and post-launch CRM strategies to drive player engagement and reduce churn.
  • Define key retention KPIs and build tailored plans across player segments.
  • Create structured campaign roadmaps for product launch and growth phases.
Campaign Management:
  • Plan, launch, and optimize CRM campaigns via email, push notifications, SMS, and in-game messages.
  • Implement loyalty programs, reactivation efforts, and seasonal promotions.
  • Collaborate with creative and marketing teams to deliver compelling campaign assets.
Data & Insights:
  • Analyze player behavior and campaign results to improve performance.
  • Use insights to personalize messaging and offers across lifecycle stages.
  • Monitor and report on key metrics such as LTV, retention, engagement, and churn.
  • Work closely with product, marketing, analytics, and support teams to ensure CRM efforts are aligned with business goals.
  • Contribute feedback on user experience and product features from a retention standpoint.

As a Player Engagement Manager, you will have the opportunity to work with a passionate team shaping iGaming's future and enjoy a competitive salary and performance incentives, fully remote work, and flexible hours.

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