Workforce Management Expert

4 days ago


Makati City, National Capital Region, Philippines Neksjob Philippines Full time
Neksjob Philippines seeks a skilled Workforce Management Expert to drive strategic workforce planning and optimization. Key responsibilities include analyzing workforce data, developing schedules, and monitoring performance to ensure service levels are met. Collaborative mindset required to work with various departments to achieve business objectives.

Responsibilities:
  • Analyze workforce trends and develop forecasts to inform staffing decisions.
  • Design and maintain efficient schedules that align with business needs.
  • Monitor real-time performance metrics and adjust staffing levels as needed.
  • Collaborate with cross-functional teams to optimize workforce management processes.
  • Develop and present reports on workforce performance and productivity.

Requirements:
  • Prior experience in Workforce Management (WFM) is essential.
  • Strong analytical skills and ability to interpret complex data.
  • Proficient in WFM software and tools.
  • Excellent communication and interpersonal skills.


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