Workforce Management Expert
4 days ago
Responsibilities:
- Analyze workforce trends and develop forecasts to inform staffing decisions.
- Design and maintain efficient schedules that align with business needs.
- Monitor real-time performance metrics and adjust staffing levels as needed.
- Collaborate with cross-functional teams to optimize workforce management processes.
- Develop and present reports on workforce performance and productivity.
Requirements:
- Prior experience in Workforce Management (WFM) is essential.
- Strong analytical skills and ability to interpret complex data.
- Proficient in WFM software and tools.
- Excellent communication and interpersonal skills.
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