Manager of Workforce Solutions
5 days ago
We are seeking a talented Workforce Services Manager to join our team at Neksjob Corporation. As the ideal candidate, you will possess excellent leadership skills, with a proven track record in managing budgets, supporting sales efforts, and expanding services into new contracts.
Job Overview:The Workforce Services Manager will be responsible for overseeing our Workforce Management, AP, and Quality Assurance teams, driving operational excellence and supporting sales efforts. This individual must possess excellent leadership skills, with a proven track record in budget management, forecasting, scheduling, and resource optimization.
Key Responsibilities:- Manage WFM, AP, and QA budgets to achieve financial targets and ensure operational excellence.
- Support sales efforts by assisting with RFPs, demos, and pricing strategies to drive business growth.
- Expand WFM, AP, and QA services into new contracts, ensuring successful delivery and adherence to SLAs.
- Optimize cost-to-serve and expand shared services to improve overall efficiency.
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Workforce Management Expert
3 days ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time**Job Description:**We are seeking a highly skilled Workforce Management (WFM) expert to join our team at TASQ Staffing Solutions. As a WFM Assistant Manager, you will be responsible for managing and optimizing our workforce operations to ensure maximum efficiency and productivity.Key Responsibilities:Develop and implement effective WFM strategies to meet...
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Workforce Optimization Specialist
2 days ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeAt Stark Asia Solutions Inc., we are seeking a Workforce Analyst to join our team in optimizing workforce operations.About the RoleThe ideal candidate will be responsible for forecasting and scheduling workforce operations to ensure efficiency and productivity.They will analyze historical data, generate reports, and provide insights to improve workforce...
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Human Resource Manager
2 days ago
Quezon City, National Capital Region, Philippines Exccell Workforce Solutions Corp. Full timeAbout the JobAs an HR Supervisor with Exccell Workforce Solutions Corp., you will be responsible for conducting interviews, recruiting, and vetting new staff members.You will also assist managers with staff requirements, identify and address employee needs, and perform various administrative tasks.In addition, you will counsel staff on HR policies,...
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Workforce Optimization Specialist
3 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeAt E-Solutions IT Services, we are seeking a highly skilled Workforce Management Analyst to join our team.Job OverviewThis is an excellent opportunity for individuals who are passionate about analyzing and optimizing workforce management processes in a fast-paced contact center environment.As a Workforce Management Analyst, you will be responsible for...
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Workforce Management Strategist
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full time**Company Overview**Neksjob Corporation is a leading provider of Workforce Management solutions.
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Workforce Analyst
4 weeks ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals. Additionally, they collaborate with operations teams to manage intraday...
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Workforce Analyst
2 days ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeOn-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals....
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Workforce Services Manager
4 days ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a Business Process Outsourcing, focusing on IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...
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Workforce Services Manager
6 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeThe Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...
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HR Generalist
2 days ago
Quezon City, National Capital Region, Philippines Exccell Workforce Solutions Corp. Full timeJob OverviewWe are seeking a highly skilled HR Supervisor to join our team at Exccell Workforce Solutions Corp.This role will involve providing strategic support to the management team and ensuring the smooth operation of all human resource functions within the organization.The ideal candidate will have a strong background in HR, excellent communication...
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Workforce Services Manager
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and...
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Workforce Management Director
3 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeJob OverviewThe Workforce Services Manager at Neksjob is a key leadership role that oversees the workforce management, accounting and quality assurance teams. This position involves strategic planning, cost management, sales support, and operational efficiency.Main Responsibilities:Develop and implement strategies to improve operational efficiency and reduce...
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Operational Excellence Manager
3 days ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeAs a key member of our team, you will have the opportunity to contribute to our mission of delivering exceptional customer experiences through innovative workforce management solutions.
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Claims Validation Specialist
2 days ago
Makati City, National Capital Region, Philippines Trinity Workforce Solutions Full timeAs a Claims Validation Specialist, you will play a critical role in ensuring the accuracy and integrity of insurance claims. Your expertise will be instrumental in identifying potential issues and discrepancies, and providing solutions to resolve these matters.Key Responsibilities:Verifying claim information and conducting thorough...
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Lead Financial Controller
2 days ago
Makati City, National Capital Region, Philippines Trinity Workforce Solutions, Inc. Full timeCompany OverviewTrinity Workforce Solutions, Inc. is a dynamic and growing company that specializes in providing innovative workforce solutions to clients across various industries.We are committed to excellence and strive to deliver exceptional results through our dedicated team of professionals.This Deputy Finance Manager opportunity is perfect for someone...
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Workforce Management Analyst
3 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeOn-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionReal-time Monitoring: Analyze and monitor staffing levels, call volumes, and busy lines to ensure smooth operations.Optimize Performance: React to real-time situations and optimize skill sets to minimize call queues.WFM Tools Management: Utilize WFM tools like Avaya, CMS, Genesys, Verint,...
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Workforce Management Director
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob Description:Neksjob Philippines is seeking a Workforce Management Director to lead our Workforce Services team. This role involves overseeing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure the successful delivery of all contracts and service-level agreements (SLAs).Key...
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Strategic Workforce Manager
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeNeksjob seeks a Strategic Workforce Manager to oversee the management of our workforce. This role involves managing teams, driving efficiency, and leading strategic initiatives to ensure successful delivery of contracts and service-level agreements (SLAs).ResponsibilitiesManage the cost structure and budget to ensure financial goals are met.Support sales...
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Workforce Management Professional
2 days ago
Quezon City, National Capital Region, Philippines Amber Golden Bowl Restaurant Corporation Full timeAbout the RoleThis Workforce Management Professional will be responsible for facilitating company orientation, supporting training and OD programs, and creating training materials.
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Workforce Management Analyst
1 day ago
Quezon City, National Capital Region, Philippines Global Payments Full timeWe are committed to delivering best-in-class payment technology and software solutions. As a Workforce Management Analyst, you will contribute to this mission by optimizing our call center operations.Main ObjectivesYou will assist with the administration of the call center phone system, maintaining user records and monitoring real-time call volumes.You will...