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IT Support Specialist
1 month ago
At Hunters Hub Inc., we are seeking a highly skilled and motivated Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.
Key Responsibilities:- Help Desk Support: Provide timely and effective support to customers via phone, email, remote access, or onsite support. Troubleshoot and resolve technical issues related to MS Office applications, PC operating systems, and network environments.
- Administrative: Close tickets as soon as they are resolved, maintain daily monitoring of deliverables, and prepare and submit necessary reports.
- Teamwork: Flexibly adjust schedule to ensure 24/7 service, ensure timely and accurate turnover of activities to the next Help Desk team member, and collaborate with internal IT colleagues to provide resolution to inquiries and concerns.
- Learning and Development: Expand knowledge on business processes and IT-related information, stay up-to-date with current technology, system information, and relevant updates.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.