Case Conversion Coordinator

2 days ago

Quezon City, National Capital Region, Philippines beBeeAccountability Full time ₱40,000 - ₱65,000
Job Overview

We seek a Legal Intake Specialist to optimize case conversions through a voice-based intake process.

Key Responsibilities:
  • Make outbound calls to follow up on leads from marketing campaigns, online forms or referrals.
  • Handle inbound calls as needed to support team collaboration and workflow continuity.
  • Adhere to structured outbound scripts while building rapport and handling objections.
  • Meet daily and weekly call volume targets and conversion benchmarks.
  • Capture and update client information using CRM tools.
  • Manage rejections professionally and escalate qualified leads efficiently.
  • Provide clear and timely updates on availability, performance blockers or missed targets.
Requirements:
  • Law graduates, paralegals or candidates with customer service experience are welcome.
  • Strong sense of accountability - reliable with schedules, updates and response times.
  • Able to work independently with minimal supervision.
  • Open to coaching, quick to apply feedback and resilient under pressure.

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