Customer Experience Specialist

3 weeks ago


Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

Job Summary

We are seeking a highly skilled and dedicated CUSTOMER SERVICE REPRESENTATIVE to join our team at Gratitude Philippines.

About the Role

  • Provide exceptional customer service to clients through various communication channels.
  • Address customer inquiries and concerns in a timely and professional manner.
  • Utilize strong problem-solving skills to resolve customer issues efficiently.
  • Work collaboratively with the team to achieve service quality goals and objectives.

Requirements

  • High school diploma or college undergraduate degree.
  • At least 1 year of experience in a customer service-related industry or 1 year in a BPO.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.

What We Offer

  • A competitive compensation package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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