Customer Service Representative

1 day ago


Iloilo City, Western Visayas, Philippines Neksjob Full time
Customer Service Specialist

At Neksjob, we're looking for a skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • At least 1 year of customer service experience in a call center environment
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • Competitive salary and performance-based bonuses
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including health insurance and retirement plans


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