Hotel Front Desk Associate

3 days ago


Manila, National Capital Region, Philippines JMM hotel Full time

Job Description:

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  • Greet guests and answer their questions in a welcoming and professional manner.
  • Ensure a smooth check-in and check-out process for all guests.
  • Coordinate with other hotel departments to provide excellent guest services.
  • Handle guest complaints and concerns in a prompt and courteous manner.
  • Maintain accurate and up-to-date guest records.
  • Provide information about the hotel and local area to enhance the guest experience.
  • Ensure that all guests have everything they need during their stay.

Key Responsibilities:

  • Front Desk Operations
  • Guest Services
  • Communication
  • Problem-Solving
  • Record-Keeping


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