Hotel Front Desk Associate
3 days ago
Job Description:
">- Greet guests and answer their questions in a welcoming and professional manner.
- Ensure a smooth check-in and check-out process for all guests.
- Coordinate with other hotel departments to provide excellent guest services.
- Handle guest complaints and concerns in a prompt and courteous manner.
- Maintain accurate and up-to-date guest records.
- Provide information about the hotel and local area to enhance the guest experience.
- Ensure that all guests have everything they need during their stay.
Key Responsibilities:
- Front Desk Operations
- Guest Services
- Communication
- Problem-Solving
- Record-Keeping
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