Help Desk Professional

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

Job Description:The Technical Support Specialist will be a vital member of our Support team, providing assistance to customers and colleagues by delivering solutions. This role reports to a Technical Team Lead.This position requires excellent interpersonal skills, including patiently communicating complex issues in time-sensitive...

We are seeking a highly skilled Help Desk Professional to join our team. This individual will play a critical role in delivering exceptional customer experiences and ensuring seamless interactions with our product.The ideal candidate will possess deep expertise in software support, excellent written and verbal communication skills, and the ability to tailor...

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced,...

IT Help Desk AssociateLocation: Onsite – Quezon City | Shifting / Night ShiftTake the next step in your IT career and join our team as an IT Help Desk Associate.In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an...

Job OverviewWe are seeking a Help Desk Expert to join our team. The ideal candidate will be responsible for providing exceptional customer support and resolving technical issues in a timely and professional manner.Key ResponsibilitiesProvide assistance to customers via phone, email, or chat, responding to inquiries and resolving complaints regarding client...

OverviewRole: L1 Help Desk AnalystPosition Summary: The Level 1 Help Desk Analyst provides first-line technical support to internal employees, resolving basic hardware and software issues. This role is essential in ensuring smooth day-to-day IT operations and maintaining high level of user satisfaction.Key ResponsibilitiesRespond to help desk tickets,...

IT Help Desk AssociateLocation: Onsite – Quezon City | Shifting / Night ShiftTake the next step in your IT career and join our team as an IT Help Desk Associate.In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an...

Technical Support Associate RoleThis exciting opportunity involves working in a dynamic IT environment where you will be responsible for delivering exceptional customer service to internal and external customers.Candidates must possess a strong passion for helping others, excellent communication skills and the ability to work effectively in a team-based...

Job DescriptionAs a highly skilled technical support professional, you will provide top-notch end-user support via phone, email, and chat, manage incidents and requests within the ServiceNow ticketing system, and resolve technical issues with software, hardware, and networks. Key ResponsibilitiesOffer exceptional service desk support to clients, addressing...