IT Help Desk Associate

3 days ago


Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱480,000 per year

IT Help Desk Associate

Location: Onsite – Quezon City | Shifting / Night Shift

Take the next step in your IT career and join our team as an IT Help Desk Associate.

In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an essential role in ensuring smooth IT operations while delivering excellent customer service.

What We Offer:

  • Competitive salary package of up to ₱40,000 (based on tenure)
  • 20% Night Differential
  • HMO coverage starting Day 1
  • Attractive perks and clear opportunities for career growth

Qualifications:

  • Minimum of 1 year Service Desk or IT Support experience in an International BPO (voice support)
  • Strong background in ServiceNow (SNOW) and Active Directory (AD)
  • Proficient in VPN, Citrix, Hardware/Software troubleshooting, Outlook, and MS365
  • Excellent communication skills

Education:

  • High School Graduate (Old Curriculum)
  • Senior High School Graduate
  • Associate Degree Graduate (2 years)
  • Bachelor's Degree Holder (with diploma)

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