Customer Service Liaison

1 month ago


Pasig, National Capital Region, Philippines THE SKIN LAUNDRY CORP Full time

We are seeking a highly skilled and experienced Customer Service Liaison to join our team at THE SKIN LAUNDRY CORP. In this role, you will play a vital part in managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Key Responsibilities:
  • Work directly with customers to provide assistance, resolve complaints, answer questions.
  • Generate sales leads that develop into new customers through effective communication and relationship-building skills.
  • Identify and assess customer needs to achieve satisfaction and loyalty.

In addition to your excellent communication and interpersonal skills, we are looking for someone with a strong work ethic and the ability to work independently with minimal supervision. You should be able to think critically and come up with creative solutions to complex problems.

Requirements:
  • A minimum of 1 year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving skills and ability to think critically.

We offer a competitive salary of approximately $43,000 per year, based on industry standards and location. Our benefits package includes comprehensive health insurance, paid time off, and opportunities for professional growth and development.



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